Hurricane Ida Recovery Information

Hurricane Ida Recovery Information and Resources



  • For information on FEMA assistance and additional federal resources, and how to apply, please visit:

  • FAQs on issues with FEMA assistance, eligibilty, and the appeals process can be found here.

  • If you were impacted by Ida and have insurance, contact your insurance company and FEMA. You will need to provide your insurance claim information to FEMA to determine eligibility for federal assistance. FEMA cannot provide assistance for losses that are covered by insurance.

  • FEMA has approved generator and chainsaw reimbursement under individual assistance (IA). If you qualify for IA, you qualify for reimbursement for generators and chainsaws purchased or rented after Hurricane Ida. You will need to present your receipts to FEMA to qualify. Individuals must first apply by visiting or calling the FEMA Helpline at 800-621-3362.

  • A summary of the types of assistance for Hurricane Ida victims can be found here.

  • Rental Assistance FAQs can be found here.

  • Transitional Sheltering Assistance FAQs can be found here.

  • Answers to general FAQs and Rumor Control can be found here.

Points of Distribution Sites

  • To view current Points of Distribution (POD) sites for affected communities, click here.

Parish Emergency Management Contact Information

Blue Roof Program

The U.S. Army Corps of Engineers has activated its free Operation Blue Roof program to to repair homeowners’ damaged roofs. Operation Blue Roof protects property, reduces temporary housing costs, and allows residents to remain in their homes while recovering from the storm. This program is free of charge for affected residents living in Ascension, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Tammany, Tangipahoa, and Terrebonne. To apply, visit or call toll free at 1-888-766-3258.

National Flood Insurance Program

Information on the National Flood Insurance Program (NFIP) claims process can be found here.

Power Outages

Cell Service Outages

Internet Service Outages

  • Cox Communications has set up a disaster support page on its website. It can be found here.

Boil Water Advisories

  • Parish-by-parish boil water advisories can be found here.

American Red Cross Assistance

  • Red Cross disaster assistance updates can be found here.

Generator Safety

  • Do not place generators indoors or inside of garages, carports, or sheds.
  • Keep generators away from doors and windows and at least 20 feet away from your home, down-wind.
  • Never plug a portable generator into a wall outlet of your home.
  • Do not use in rain or wet conditions.
  • Carefully read your generator’s manual for instructions on proper usage.
  • For more information, read this guidance from the U.S. Consumer Product Safety Commission here.


For Hurricane Ida updates from the Federal Communications Commission, click here.

Road Closures

  • A list of road closures can be found here.

School Closures

  • A list of parish-by-parish school closures can be found here.

IRS Tax Relief

  • Extension of tax payment deadlines can be found here.

Office Locations